Privacy Policy

Last Updated: [Insert Date]

Welcome to Lacuvo ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://lacuvo.com] (the “Site”), purchase from our store, or interact with us. By using our Site or services, you consent to the practices described in this policy.

---

1. Information We Collect

We may collect personal information from you in a variety of ways when you:

• Visit our website

• Place an order

• Subscribe to our newsletter

• Contact us via our support channels

• Participate in promotions or surveys

The types of personal information we may collect include:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely via Shopify Payments, PayPal, etc.)

• Order history

• IP address, browser type, device type, and browsing behaviour on our Site

---

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To manage your account and provide customer service

• To communicate with you about your orders, promotions, or updates

• To improve our website and shopping experience

• To comply with legal and regulatory obligations

• To prevent fraud and maintain site security

---

3. Sharing Your Information

We respect your privacy. We do not sell your personal information to third parties. However, we may share your information with trusted third parties in the following scenarios:

• Shopify: Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our products to you.

• Payment Processors: For secure payment handling.

• Shipping Providers: To deliver your orders within the UK.

• Marketing Tools: To send newsletters and promotions (only if you opt-in).

• Legal Compliance: When required by law or to protect our rights.

---

4. Your Rights Under UK Law (UK GDPR)

If you are located in the UK, you have the right to:

• Access the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your data under certain conditions

• Object to or restrict processing

• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at:
📧 privacy@lacuvo.com

---

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyse website traffic and performance

• Provide targeted advertising (only with your consent)

You can manage your cookie preferences via your browser settings or our cookie banner.

---

6. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

---

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We recommend reviewing their privacy policies before providing any personal information.

---

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children.

---

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

---

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Lacuvo
📧 Email: privacy@lacuvo.com
🌐 Website: [https://lacuvo.com]